Survey: Small Business Owners Put Their Trust in Independent Agents
November 11, 2011

A survey of small businesses finds these entrepreneurs have more trust in independent agents and their commercial insurance carriers than any other financial services business.

The survey, sponsored by The Hanover Insurance Group, says that trust is “the single most important consideration when choosing an insurance provider.”

In a statement, Michael Keane, president of small commercial at Hanover, noted that the survey underscores the reality that small business owners want to work with someone “they can count on.”

Hanover says the survey found that “small business owners actually have the highest level of trust in independent agents, compared with all the other financial services industries in the survey.”

http://www.propertycasualty360.com/2011/11/11/hanover-small-business-owners-put-their-trust-in-i

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